Do call centres enhance absence management?

Absence management is a 24 hour job. If your employees need to call in sick, restricting the time in which they can notify you just isn’t realistic. But on the other hand, expecting managers to be on call for absence 24 hours a day isn’t realistic either. The solution is call centres, but the question is: Do call centres enhance absence management? Or should this be a management responsibility only? Continue reading

Create workplaces and job roles to love 24/7

With the pressures at work being held on a constant high, employees sometimes become bored and fed up with their roles very quickly. The internet has been inundated with articles claiming to show you how to ‘re-engage your employees, now!’ so we decided to read through the advice out there and compiled a list of tips that actually do create workplaces and job roles to love 24/7. Continue reading